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Application Support Analyst

About the role

The role will support users from all departments in their daily use of the Qube & Aareon (post May) System and administer the system ensuring data and system integrity, whilst also being responsible for supporting the team to update the system database; ensuring all accounting and business requirements are gathered and quality controlled.

Key duties

  • Frontline troubleshooting and support to the Qube & Aareon System users
  • Collecting and analysing large data import files
  • Working with the System Analyst and departments' managers to ensure accurate requirements are interpreted and support effective solutions
  • Use of data extraction, data manipulation and data import tools to achieve required goals
  • Reconciliations and verification of data to ensure data and system integrity
  • Liaising with senior management on future system projects
  • Establishing and maintaining excellent relationships across departments
  • Providing users training and creation of user processes documentation

About you

  • Prior experience in Real Estate
  • Prior experience working with an Enterprise ERP system preferred
  • Experience with report writing tools (Crystal reports, Power BI or similar) is required
  • Working knowledge of database queries using SQL
  • Advanced MS Excel (creating models, pivot tables, using advanced formulas) is essential
  • Good presentation and documentation skills
  • Strong PC skills

To apply for the above role please send your CV and a cover letter to our Head of Human Resources by clicking here.